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CONTACT LOPESAN HOTEL GROUP

GET ALL YOUR QUESTIONS ASKED

Lopesan Group has a customer care line to help you with any questions you may have. You can call any of the Lopesan telephone numbers if you need to ask any questions about your booking. Our customer care staff will be more than happy to help you. Or, if you prefer, our customer care services are also available on Skype or you can send an email to Lopesan.

Remember that as well as the traditional contact methods, you can also reach us via social media, where you can contact Lopesan Hotels and other brands that are part of our group.
 

IF YOU ARE IN THE U.S., CALL US AT:

+1 833 422 3334 (*toll-free)

*Monday to Friday: 9am – 10pm (UTC +1)
Saturday: 10am – 6pm (UTC +1)
Not in the US?
see all numbers chevron-down chevron-up

Other phone number

spain* +34 902 450 010 / +34 928 402 418 Germany* 0800 018 2 454 / 0800 321 0 321 united kingdom* +44 20 388 717 24 austria* +34 800 808 962 / 0810 130 900 switzerland* +34 800 808 962 / 0848 130 900 Rest of europe* +34 902 450 10
USA* (toll-free) +1 833 422 3334 CanadA* +1 833 422 3334 DOMINICAN REPUBLIC** +1 829 954 3233 REST OF AMERICA** +1 829 954 3233 skype* callcenter
*
Monday to Friday: 9am – 10pm (UTC +1)
Saturday: 10am – 6pm (UTC +1)
**
Monday to Friday: 8 AM – 7 PM (UTC +4)
Saturday: 8 AM – 2 PM (UTC +4)

IF YOU PREFER, WRITE TO US

CONTACT FORM

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In order to manage your room request we kindly ask you to check-inonline at the following link, thank you very much.
https://www.lopesan.com/en/check-in-online

Basic information on the processing of your personal data

  • Controller

    Lopesan Hotel Management, S.L. (the “Company”). Additional information in section 1 of the privacy policy.

  • Purpose

    To attend to queries and requests made to the Company. Additional information in section 6 of the privacy policy.

  • Standing

    The Company’s legitimate interest in attending to requests for information or claims made by users of the website. Additional information in section 6 of the privacy policy.

  • Recipients

    Your data may be disclosed to the establishment with which you have engaged the services to attend to possible complaints or claims. Service providers of the Company who need to access those data in view of the services they provide to us may access your data. Additional information in section 6 of the privacy policy.

  • International transfers

    International transfers of your data shall not be performed unless we need to resolve any complaints or claims related to the services provided in our establishments located outside the European Union. In these cases adequate measures have been implemented to ensure the security of the data. Additional information in section 6 of the privacy policy.

  • Rights

    To access, rectify and erase the data, as explained in the additional information. Additional information in section 5 of the privacy policy.

  • Additional information

    Additional, detailed information on data protection is available in the Privacy Policy that you will find in this link: https://www.lopesan.com/en/privacy-policy/.

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