Sustainability Policy

We develop responsible environmental management

Sustainability Policy of Lopesan Group

LOPESAN GROUP is a global business holding with international presence
and activities on three sectors of the Canarian economy through a group of
companies dedicated to the hotel industry, the construction eld and the
agro-alimentary industry, as well as to sustainable agriculture. The origin of
this business group goes back to 1972.
The group’s development, as well as the all-round character of its activities
has favoured a culture of social responsibility regarding all business aspects,
creating values and boosting the economic and social development of the
community it is operating in.
The company’s corporate culture shows a solid commitment for quality and
customer satisfaction, as well as for groups of interest interrelated with the
company’s different activities, maintaining maximum respect and protection
of the environment; the group is conscious of the need that working
conditions of its professionals must be safe, healthy and with optimum
conditions, guaranteeing equal opportunities, as well as respecting human
and labour rights; the company commits itself to social and cultural progress
on the Canary Islands.

The company has also interiorized the need for constant transformation and
the adoption of mechanisms to introduce new products, processes and
services through a management of innovation, guaranteeing at the same
time the integrity of information.
Therefore, this Sustainability Policy considers the following criteria as
corporate philosophy:
· Ensuring customer satisfaction by implanting measuring and
improvement mechanisms.
·Proportioning processes considering requirements of customers and
other interested parties, as well as legal requirements, so that
strictness in fullling the dened processes can lead to reach the
outlined goals.
·Continuous improvement has to become a constant factor for the
company, especially when integrating into our procedures
innovations and suggestions received from our customers and
professionals.

Showing sensibility for and looking after our natural environment is an
added value for our customers and the main reason for customer
acquisition; therefore the protection of the environment and sustainability is
a strategic commitment of our company.
Regarding Environment and Energy Management, LOPESAN GROUP is
taking the following responsible actions:
· Commit to environment protection by incorporating pollution prevention
practices and guaranteeing all necessary resources to full the imposed
environment and energy targets.
· Comply with the legal requirements of environment and energy policies
as well as other requirements set voluntarily by Lopesan.
· Improve the environmental and energy- regarding performance of the
company through design, product purchases and services that follow the
criteria of energy efciency.
· It is producing less garbage by reducing, recycling and reusing materials.
·It is using natural resources in an efcient way by optimizing consumption
of energies, water and fuel.
· Through the Environmental Management System it is maintaining up to
date an appropriate management for nature, magnitude and
environmental impacts of our activities and services.
· Energy Management System: Energy efciency is being taken into
account for processes' design and development.

LOPESAN GROUP is conscious about the possibility that its activities may
cause damage to the health of employees or third persons inside its facilities
and therefore the company has decided to develop a management system
for the prevention of occupational risks integrated in its business activities,
with the aim of reaching the highest possible security and health levels.
In matter of prevention LOPESAN GROUP has decided:
· To implant a system of risk prevention with the appropriate measures to
reach the outlined goals.
· To integrate preventing activities in all the company’s levels and
procedures.
· To encourage a preventive culture with the help of training, information,
participation and consultation of all implied persons.

Regarding Human Resources:
· To ensure, at any time, a retributive and employment policy within the
legal framework and to respect the employee’s right to form and join
trade unions.
· To develop participative management styles giving power to our
professionals and enriching the company by using the employees’
knowledge and experience, taking special care of rst line activities,
critical elements to obtain values and reach high quality levels.
· To ensure fulfillment of the established equality protocols, the main goal
of which is to reach treatment and opportunity equality of women and
men inside the company and to eliminate discrimination due to gender,
race and religion, as well as to guarantee a decent and respectful
treatment of employees excluding any kind of abuse or bullying.
· To encourage professional development of our employees by continuous
training and by fostering internal promotion.
· To promote labour integration of handicapped persons.

In relation to Society and other groups of interest:
· Relationship with communities is based on principles of reciprocity,
responsibility and mutual benet. To reach this aim channels are
established to make it easier for groups of interest to transmit their
concerns and suggestions.
· The company is taking an active part in the development of the local
community through actions of sponsorships, philanthropy, cooperation
with universities, foundations, etc., that is, supporting civic organizations
and institutions to promote education, training, cultural richness and
including the most disadvantaged groups of our society through social
investments.
· LOPESAN GROUP has a special sensibility regarding the rights of children
and adolescents, implanting special actions with the aim of avoiding any
kind of repression, discrimination or exploitation of minors at any place
where the company is operating.
· Regarding the purchasing eld the company is giving priority to the
acquisition of local products to strengthen the economic and social
development of the community, as long as quality standards, prices and
health and security criteria are guaranteed.
·The company is contributing, through its agricultural activities, to reach
food sovereignty levels close to those dictated by FAO.

Conscious of our sectors’ competitiveness, the company is trying to obtain
competitive advantages by implanting an innovation management model
based on:
· Promotion of an innovation culture inside the Lopesan Group through
actions intended to generate ideas and create a participative spirit.
· Introduction of improvements regarding productivity, process efciency
and reduction of operating costs.
The following measures are implanted to establish global rules for security
and information assets, as an answer to the new technological environment
· Divulgation of good practices on security of information.
· Setting up of measures for the protection of resources and assets of
information regarding the information systems used: personal
computers, servers, networks, applications, operational systems and
processes of the company.
· Creation of internal and external divulgation channels of the corporate
philosophy and links of social complicity related to the company’s
activities.

This policy will be published and displayed at the entrances of all business
centres. Date of modification and approval: 10/09/20-V2

Signed : CEO D. Roberto López, D. Francisco López and D. Diego López